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Communications Minister Establishes Twitter Complaint Service

Communications Minister Establishes Twitter Complaint Service

India’s Minister for Communications Manoj Sinha launched “Twitter Sewa” (Twitter Service) for addressing the complaints and concerns of all stake-holders in the telecom and postal sectors. The twitter handle of the minister is @manojsinhabjp, reports India in Business.

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Sinha said this service was in tune with Prime Minister Modi’s vision of “minimum government, maximum governance”, while also adding that the challenge was gigantic since India had the biggest postal network in the world and the number of mobile phone subscribers crossed 1 billion in January this year.

The minister expressed the hope that government-owned telecom operators, private entities, and the Department of Posts will use the utility of “Twitter Sewa” to the fullest so as to better address the grievances of the public.

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