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Lowe’s Inaugurates Global Innovation Center in India

Lowe’s Inaugurates Global Innovation Center in India

On February 11, Lowe’s Services India Private Limited, a subsidiary of U.S.-based home improvement retailer Lowe’s Companies, opened its Global Innovation Center (GIC) in Bangalore, India. The GIC will work on technology and analytics that will focus on the next-generation customer requirements and provide customers with a more personalized shopping experience. This center will support Lowe’s efforts to become an omni-channel home improvement company.

Lowe's Store
Lowe’s Store

The GIC will be headed by Narayan Ram and it will provide Lowe’s with a strategic footprint to leverage Bangalore’s potential for technology. The facility is spread over 110,000 sq. ft., and expects to employ approximately 500 people by the end of 2015.

Robert Niblock, chairman, president & CEO of Lowe’s Companies Inc., said on the occasion, “We feel confident that with this strengthening of our presence in India, we will be able to provide more personalized experiences to customers, helping us continue our pace of strategic growth.”

Narayan Ram, managing director, Lowe’s India said, “The Bangalore Global Innovation Center will employ the concept of ‘one team, multiple locations,’ as we work across our global organization to apply the power of analytics and technology to the Lowe’s business, so customers can engage with us whenever and however they need support.”

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