Mumbai headquartered IT services player Tata Consultancy Services (TCS) announced that it will design, implement and operate a new smart mobility system for Transport for London (TfL).
During the 10-year contract, TCS will digitally transform taxi and private hire licensing and administration, as well as implement continuous improvements and innovation. It will also design and launch the new system using its DigiGOV framework for rapid digital transformation.
The system will include an on-demand data and records management system that will enhance user experience by offering services like licensing payments and refunds to vehicle operators and owners through digital channels. TCS will conduct in-depth training as part of the on-boarding process.
Graham Robinson, General Manager of Taxi and Private Hire at TfL, said an efficient and effective licensing system is paramount for any regulator overseeing taxi and private hire operations in a world city. “We are pleased to have signed this contract with TCS, as it ensures our business keeps pace with technological developments and gives the best possible service to licensees,” he added.
Last updated: December 26th, 2025
