ContactCenterWorld reports that Avaya has introduced a new, open software-defined networking architecture that can help the India’s government deliver on its digital inclusion vision. Avaya CEO Kevin Kennedy says that FY15 will be an important year for the company’s growth in India and he expects a double-digit growth.
India is at the heart of Avaya’s innovation focus and their R&D center is located in Bangalore. It has also been the center of change for Avaya transitioning from the IT product side to the software services side.
