India's dominance in IT outsourcing and its rise in the call center business is often linked to the fact that India offered a large low-cost English speaking population and that this was India's big advantage over China. The truth is more complex and nuanced than that, but I will reserve...
India's own English, Divided by a Common Language
One of the great myths for foreign companies entering India, is that Indians speak English, just like them. The implication is that somehow foreign entrants will be able to perform in India with little adjustment to their good old (American, British, Australian, Canadian) ways. This myth hurts many executives. First...