Englewood, CO-headquartered financial services and communications company, Western Union, announced the launch of its Western Union Technology Engineering Center (WUTEC) in Pune, 75 miles east of Mumbai, in the state of Maharashtra, India. The new research center will serve as Western Union’s innovation and engineering hub in the region. It will focus on developing and building technology aimed at improving digital retail customer experiences around the globe.
“Innovation is hardwired in our DNA. As the company that invented the concept of digitizing money, Western Union is uniquely positioned at the intersection of money and technology. WUTEC India will join our other key technology centers across the world to expand the reach of our omnichannel platform, integrating our digital efforts with our iconic physical agent network to serve a vast global customer base,” said Hikmet Ersek, president and CEO of Western Union.
“On the anniversary of 25 years of our service in India, this is a fitting start to a new chapter. We are extremely proud to have connected Indian diaspora from nearly every country in the world by enabling money movement to their families and loved ones,” added Ersek. “Over this time frame, Western Union has formalized money movement into urban, semi-urban and rural India, giving millions of consumers the assurance of receiving cash or money deposited directly into millions of bank accounts. This new tech center is the continuation of our transformation journey.”
