In the 2017 survey by Airports Council International – Airport Service Quality (ACI-ASQ) India’s airports at Jaipur and Srinagar were ranked as first and second respectively in the category of 2-5 million passengers. The airports won this award last year too.
Dr. Guruprasad Mohapatra, chairman, Airports Authority of India, received the ACI-ASQ Award in Mauritius.
The Airport Service Quality Awards are the aviation industry’s most prestigious accolade. The awards recognize airports which have achieved the highest passenger satisfaction ratings in the ASQ Survey – the world’s benchmark measure of airport excellence. It surveys passengers at the airports on their day of travel reports India’s Press Information Bureau. Every year, this program delivers some 600,000 individual surveys in 41 languages in 84 countries. It measures passengers’ views on 34 key performance indicators, including airport access, check-in, security screening, restrooms, stores, and restaurants.
Last updated: December 26th, 2025
